These terms and conditions outline the rules and regulations for the use of Hydroco Retail Ltd's (hereinafter "the", "our", "Hydroco") website and the purchase of our products. By accessing this website and making a purchase, you agree to comply with and be bound by the following terms.

1. General Information

Hydroco Retail Ltd. (“we,” “us,” or “our”) operates this website. Our primary product is the Hydroco filtered water bottle, designed for consumers who lead an active and health-conscious lifestyle. Our products are made with high-quality materials, including activated carbon filters to remove contaminants.

2. Product Use

Our filtered water bottles are designed to provide clean and safe drinking water when used according to the instructions. While we strive to offer a product that meets the highest standards, Hydroco Retail Ltd. cannot guarantee that the filter will remove all contaminants in every environment or under every condition.

 3. Filter Disclaimer

The filter provided in our water bottles is not a substitute for professional water treatment systems. It is designed to filter out common impurities such as chlorine, certain heavy metals, and other substances, but may not remove all contaminants, pathogens, or toxins. The user is responsible for ensuring the source water is suitable for filtration.

4. Limitation of Liability

Hydroco Retail Ltd. shall not be held responsible for any adverse effects, injuries, or health issues that may arise from using our filtered water bottles, including but not limited to the use of the activated carbon filter. The use of our products is at the user’s own risk, and consumers are responsible for understanding the limits of the filtration system before use. Hydroco Retail Ltd. does not guarantee that our filter will protect against waterborne illnesses or any other contaminants that may cause harm.

5. Warranty and Returns

We offer a limited warranty on our products, covering manufacturing defects for a period of 6 months from the date of purchase. This warranty does not cover issues arising from improper use, accidents, or natural wear and tear. If you are dissatisfied with your purchase, you may return the item in its original condition within 30 days for a full refund, minus shipping costs.

6. Intellectual Property

All content, including images, text, graphics, and design elements on this website, are the property of Hydroco Retail Ltd. and may not be copied, reproduced, or used without our written consent.

7. Privacy Policy

We are committed to protecting your privacy and ensuring the confidentiality of your personal information. Please refer to our [Privacy Policy] for more details on how we collect, use, and protect your data.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts in New South Wales, Australia.

9. Changes to Terms and Conditions

Hydroco Retail Ltd. reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.